You can return an unopened box for a partial refund. There is a $5 restocking fee for returns, this will be waived if it is your first return.
Please send an email to Support@tayst.com with a request for an RMA (Return Merchandise Authorization) form. We will send you the form with an RMA # already printed on it.
Complete and submit the RMA form that you received. Please print a copy for yourself, to include in the return. If you can not print, please be sure to write your RMA # someone on the package.
Unfortunately we are not able to provide a return label. The box can be shipped back to the return address listed on your package, using the shipping carrier of your choice. The address is as follows:
Attn: Tayst Coffee, SN 16350608
30 Ludwig Court
Shoemakersville, Pennsylvania 19555
Once we are notified that the return has been received, we will issue you a refund for your order, less our original shipping costs, and the $5 restocking fee should it apply.
Alternatively, our coffee is rated to stay fresh for up to one year when kept in the bag so it should be ready when you are if you choose to keep it or you can pass it along to a friend who may enjoy.